Customer Service

BACK UP or SEWER EMERGENCY, call 305-451-4019 option 1 for 24-hour service

Contact Us

Staff Directory

Department First Name Last Name Phone Number Extension Email Address
Accounts Receivable / Payroll Jennifer Hutchins 305-451-4019 203 jennifer.hutchins@klwtd.com
Assessments/Billing Alexis Irizarry 305-451-4019 209 billing@klwtd.com
Clerk Shannon McCully 305-451-4019 210 clerk@klwtd.com
Customer Service Cathy Casella 305-451-4019 200 customerservice@klwtd.com
Field Operations Mike Dempsey 305-451-4019 mike.dempsey@klwtd.com
Finance Connie Fazio 305-451-4019 214 connie.fazio@klwtd.com
Information Technology 305-451-4019 customerservice@klwtd.com
Facilities Ryan Dempsey 305-451-4019 ryan.dempsey@klwtd.com
Plant Operations Ryan Dempsey 305-451-4019 ryan.dempsey@klwtd.com
Project Administration / HR Laura Weinstock 305-451-4019 307 laura.weinstock@klwtd.com

WHAT NOT TO FLUSH:

  • Personal Wipes (and other products even if marked “flushable”)
  • Wet Wipes / Baby Wipes / Makeup Removal Wipes
  • Feminine Products / Sanitary Napkins or Tampons
  • Disposable Diapers
  • Cat Litter and any other pet waste material
  • Paper Towels / Facial Tissues
  • Cotton Swabs / Cotton Balls
  • Socks, Rags or Cloths
  • Dental floss / Dental picks / Toothpicks
  • Medicine / Vitamins
  • Cigarettes / Cigar Butts / Chewing Tobacco
  • Coffee Grinds
  • Gravel / Sand
  • Aquarium Stone
  • Seafood Shells
  • Flammable or Explosive Materials
  • Plastic / Glass / Metal / Aluminum
  • Lubricating Oil, Grease, Paint, Cooking Oil
  • Chemicals
  • Gasoline or Diesel

*Please note: None of the above should go through the toilet, laundry or sink
drains.

QUÉ NO ENJUAGAR:

  1. Toallitas personales (y otros productos, incluso si están marcados como “desechables”)
  2. Productos femeninos o Tampones
  3. Arena para Gatos y cualquier otro material de desecho para mascotas.
  4. Toallas de Papel
  5. Hisopos de algodón / Bolas de algodón
  6. Calcetines, trapos o paños
  7. Hilo dental / Palillos dentales / Palillos de dientes
  8. Medicina / Vitaminas
  9. Cigarrillos / Cigarros / Tabaco de mascar
  10. Café molido
  11. Grava / Arena
  12. Piedras de Acuario
  13. Concha’s de Marsico
  14. Materiales inflamables o Explosivos
  15. Plástico / Vidrio / Metal / Aluminio
  16. Lubricantes, Grasa, Pintura, Aceite De cocinar
  17. Productos químicos
  18. Gasolina o Diesel

* Tenga en cuenta: Ninguno de los anteriores debe pasar por el inodoro, la lavandería o los desagües del fregadero