Public Service Announcement

Key Largo Wastewater Treatment District needs your cooperation to protect the wastewater system particularly now due to the current COVID-19 outbreak. People are cleaning and disinfecting more frequently with bleach wipes and potentially substituting other items for toilet paper, such as baby wipes and paper towels.

KLWTD is asking customers to throw these items in the trash, not flush them down the toilet. These items do not break down in the sewer system and can cause significant clogs that could lead to equipment failures and treatment plant issues.

It is important to only dispose of toilet paper and human waste in the toilet. Otherwise, it can cause costly clogs or back-ups in your sewer system.

Here is a list of items that should never be flushed down the toilet:

Disposable wipes (even if marked “flushable”)
Wet Wipes
Paper Towels
Facial Tissues
Face-cleaning wipes
Grease / Oils
Feminine hygiene products
Cotton Swabs / Cotton Balls
Diapers
Dental Floss
Medicines / Vitamins
Cigarettes / Cigar butts

For more information on this topic please check out this article from the Environment, Health, and Safety website.  Enviro Managers and Water Departments Urge Public not to Flush Wipes

KEY LARGO WASTEWATER TREATMENT DISTRICT COVID-19 UPDATE

Key Largo Wastewater Treatment District will remain open, but as a precaution for the community and staff, beginning Wednesday, March 18th the District will be limiting the number of customers permitted to conduct business in the administrative office. We ask that customers needing assistance do so by telephone or e-mail. Our doors will remain locked during regular business hours, but customers may be permitted to enter on a case by case basis.  If documents need to be submitted, an electronic version is preferred.

If you have questions or concerns please call 305-451-4019 or email customerservice@klwtd.com. For a sewer emergency call 305-451-4019 and press 1 for 24-hour assistance.

We appreciate your patience and understanding.